Summary
More than 17 years managing and teaming with Technical Documentation and Publications groups creating user manuals, and system and design documentation in traditional and online media for information technology, computer science, aerospace, entertainment and military.
- Talent for identifying customer needs and creating appropriately written information. I offer the skills to present extremely complex information in a way an audience understands.
- Demonstrated ability to learn policies, procedures and systems, and document them quickly and accurately. Track record of designing and implementing procedures to reduce costs and improve production.
- Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®).
- Extensive experience in FrameMaker, RoboHelp, XMetaL, HTML, XML and CSS publication. Interaction with MS SharePoint as company-facing publication portal.
