Experience
- TECHNICOLOR
- Create paper- and computer-based BDJive tutorials.
BDJive is a proprietary post-production tool being developed for in-house trailer production.
- Wrote overall tutorial, Published getting started guide, menu creation procedures.
- Built CSS/XHTML site containing pointers and cross references to tutorial procedures.
- GUIDANCE SOFTWARE
- Write and maintain user documentation for extremely complex EnCase computer forensics software.
- Directed two major software release document rewrites.
- Maintained paper and online data current.
- Designed FrameMaker, RoboHelp, and AuthorIt templates creating consistent look and feel.
- Published online style guide in CSS and HTML.
- Mentored new team members and department managers.
- Received outstanding positive comments from customers and software reviewers.
- CONSULTANT
- Worked with companies such as Fidelity National Finance, the Los Angeles Times, Agorae Global, Sony Entertainment, Zentropy Partners, and Southern California Edison to produce documentation.
- Consulted with a variety of established and startup software companies to produce user manuals, ad copy, marketing literature, white papers and web sites.
- Prepared and presented regular print and PowerPoint reports for management and investors.
- Edited and formatted successful Red Line proposal for DMJM Technology.
- Wrote customer questionnaire and engineering description for eHarmony software.
- Obtained customer requirements and translated them to technical design documents.
- Answered RFPs and coordinated bids for large web design house whose customers included General Motors, Reebock and Bally's Las Vegas.
- Wrote ERP/SAP guides and plans for Hewlett Packard and LA Community College District.
